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Hewlett-Packard, and the spools of solid gold wire

Gold wire, three mentors, and a lesson that stuck

About this entry

This is Jonathan Hare's account, with its provenance shown. The person or organization named has not yet claimed or corrected it.

Organization

What this is

Jonathan Hare's first paid manufacturing job, at HP's scientific instruments division in Santa Rosa — later spun out as Agilent. He learned to solder, install circuit boards and assemble instrument chassis.

Three assigned mentors taught him the HP Way: Hewlett and Packard's principles of deep respect for people, operational excellence and continuous improvement.

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The trail exists so that people who were there can reconstruct their own memories, recognize what they helped incubate, and add to or correct the record — or forward the few pages that belong to someone they know.

early 1980s

The gold wire

He had authorized access to the secure boxes holding spools of solid gold wire. He assumed at first it was a flex — a way of signaling that HP built the most expensive instruments on the market. Then he learned the engineering reason: gold is simply the best conductor, and in a precision instrument absolute fidelity matters.

When it matters, make sure you have the best. The lesson was permanent.

Hare's accountAuthor's account — source record S-025
1990s–2000s

Thanking them both

He thanked David Packard personally while at Stanford GSB, and Bill Hewlett through an introduction from E. O. Wilson. Hewlett lit up at Wilson's name and spoke about his love of Wilson's environmental mission — which the Hewlett Foundation still funds.

Hare's accountAuthor's account — source record S-025
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